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Frequently Asked Questions
Visit our FAQ to get answers related to Stanley 1913 products, shipping, orders, warranty, returns and more.
Help and Support
For general inquiries or help with your order, click here to get in touch with an agent.
Warranty Claims
For damaged or defective items, you can request a refund or replacement. Please submit a claim form, and a member of our team will be in touch shortly. Click here to submit a warranty claim.
Need to call us?
For support by phone, click here
Returns
We accept returns of items purchased from the Stanley website within (30) days. Returned items must be unused, undamaged, not customized, and returned in their original packaging. To request for a return label, click here
Press
For press inquires please email:
Press@stanleyus1913.com